Empowering Self-Sufficiency with Case Management Technology: How Your Government Can Utilize Microsoft Solutions to Better Serve the People Who Depend On You

Video Navigation:

• 00:00 – Introduction and Housekeeping with Microsoft
• 00:41 – Microsoft Business Applications with Microsoft
• 04:46  – Introduction and Agenda with HSO
• 05:55 – Government Case Management Challenges
• 07:54 – Microsoft’s Approach & Case Management Solutions
• 10:55 – Government Case Management Use Cases
• 17:25 – Demo: HSO’s Case Management Accelerator
• 29:20 – Next Steps
• 31:46 – Q&A and Closing

To watch the recording in full screen mode, click on the icon in the lower right corner of the presentation after the video begins.

Click here to download a PDF copy of the slides we shared.

If you have any questions, please contact Pëtra Eimiller.

Learn more: 

• Read how using technology to modernize case management in government programs results in better service and outcomes
• Download our Case Management Accelerator Service Offering to learn how your government can improve outcomes by supporting the entire case/client life cycle
• How one state’s department of social services improved case management…and what any government can learn from it