Cloud software solutions for the Services industry: Reduce costs while creating an unforgettable customer experience
Services companies are challenged with selling an intangible product that is difficult to quantify and ever-changing. Profitability requires that projects are estimated correctly and completed on time, while meeting or exceeding customer requirements. To succeed, companies must adopt strategic and comprehensive financial, project, and resource management practices. This can be accomplished with an information technology (IT) infrastructure that allows your people to share data, work together, and make effective decisions.
Built with Dynamics 365 in the Cloud, HSO’s DynamicsAdvantage solutions for Services help you modernize your workplace, provide efficient customer service, manage a distributed talent pool, and maximize profitability—all with a low total cost of ownership and rapid time to value.
Reach your goals by implementing a solution that assists in workforce management as the strategic foundation of your company’s success. You’ll manage both your people and your projects in the most efficient, effective manner.
Maximize billable hours
Improve your financial return with rapid ROI
Fully integrate solutions to endure maximum productivity and eliminate re-keying of information
Provide management insight to measure profitability and make informed business decisions
Better manage your business and drive operational excellence
With DynamicsAdvantage, you’ll manage every aspect of your business, from customer relationships and projects to process outsourcing and financial management. Streamline operations while improving the quality of customer interactions, while making faster and smarter decisions.
Track all customer-facing activities across multiple communication channels
Improve communications with the customer through document sharing and safe Web interactions
Increase customer responsiveness by improving business processes such as automated routing, notifications, approvals, and escalations
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