In this informative webcast, we discuss the major trends impacting the advertising landscape:

  • Digitization of media and channels
  • Proliferation of social media networks at scale
  • Ability for consumers to access content and advertising anytime, anywhere
  • Impact of changes in societal patterns, like those caused by the COVID-19 crisis

With Microsoft Customer Insights, media companies can turn challenges into opportunities by gaining the ability to:

  • Prioritize efforts and investment for higher-value customers, providing relevant and enriching customer experiences
  • Gain insight into customer and site visitor behavior and preferences
  • Gather more accurate data
  • Get faster access to information about client behavior and use of their site/platforms
  • Perform data segmentation based on source (behavioral, subscription, social media)
  • Proactively adapt to changing consumer patterns from unforeseen events such as the COVID-19 pandemic

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About the Presenters

Adolfo Ramirez | Media & Entertainment Practice Lead

With more than two decades of experience in media and entertainment, Adolfo specializes in ad sales automation, ad billing, revenue recognition and forecasting. Learn more about Adolfo.



Mike Hammons | Director, Business Intelligence 

Mike is responsible for customer initiatives focused on creating intelligent, actionable dashboards, analytics, and reporting.



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