An accelerator for government social services case management: Improve outcomes by supporting the entire case/client life cycle

Government agencies must manage cases, participants, outcomes, and other requirements. Manual, paper-based processes or outdated technology won’t cut it.

HSO’s Case Management Accelerator for Government is built on Microsoft Dynamics 365, extending the Microsoft Power Platform and utilizing the Government Community Cloud (GCC) security. It is an integrated client and case management framework designed to support the complete case or client life cycle from intake to discharge and reporting on outcomes:

• Effectively track and manage cases from intake to discharge
• Easily tailor your system to the way you manage cases
• Use centralized data from across programs to gain visibility, promoting closer collaboration
• Dynamically create assessments within a program utilizing no-code functionality
• Promote quality and continuity of care with a 360-degree view of clients/cases in a convenient dashboard
• Keep case notes and other sensitive data private
• Track incoming and outgoing referrals, both within the agency and with other outside organizations and programs
• Monitor and manage caseloads and utilization
• Easily set milestones and measure and report on outcomes
• Work with familiar browsers, devices, and tools like Outlook

Interested? Download the service brief with the View PDF Now button on this page

Learn more

• Read how a state social services agency is improving citizen communications with a Microsoft Dynamics case management solution
• Watch this on-demand webcast to learn how your government can develop a citizen-first, data-driven policy with the Microsoft Power Platform
• See how governments can quickly and easily create transparent financial reports with Microsoft Power BI